Hospitality

The hospitality industry encompasses hotels, restaurants, tourism, and entertainment venues.
The hospitality industry is a jackpot for personal and financial data of their guest and is one of the most targeted areas for cyberattacks. For example, a hotel might store sensitive customer information such as guest name and/or company, phone numbers, billing addresses, email addresses, passport numbers and credit card information which fuel the growing crime of identity theft. Wireless networks for guest also present security risks as well as vendors operating within the facilities. Repercussions of data leaks from hospitality providers have implications far and wide is one reason why lawmakers across the world took steps in trying to defend against cyberattacks by enacting the General Data Protection Regulation (GDPR) and California has passed the California Consumer Privacy Act (CCPA) to hold businesses responsible for meeting the requirements of the respective acts and regulations.
Phishing is the most prolific risk to hospitality venues as it is easy for a cybercriminal to gain control of an email account of a staff member and then send out false links to guests thus gaining access to their credit cards or asking them to make transactions. Free WiFi access is another threat to guests as cybercriminals may have fake networks options available similar to your WiFinetwork for guests to login.